PAXATO, part of SOFTWIN Group

ANIS
SOFTWIN is a founding member of the National Association of the Software and Services Industry. “A.N.I.S. is an association that holds as primary objectives supporting the interests of the Romanian software producers and contributing to the development of the national software industry, which is regarded as the main engine for the growth of Information and Communications Technology (TIC) industry in Romania. A.N.I.S. asserts considering the development of the TIC field along with the software industry as a primary strategically direction for Romania’s economical growth.

By its actions, A.N.I.S. supports the interests of its members and contributes to Romania’s distinguishment as one of the regional leaders of software production, as a world well known software products and services exporter and as one of the countries which offer software products on a world level. A.N.I.S. engages to be a reference for any information regarding the Romanian software industry.” Quota from the National Association of Software and Services Industry statute.

Service Desk Institute
In 21.08.2002, SOFTWIN announced its affiliation to one of the most prestigious institutes from the technical support service industry, Service Desk Institute, HDI Europe. This affiliation represents an acknowledgement of SOFTWIN’s experience and the potential on the Service Desk outsourcing services market.

With more than 7.500 de active members, The European Service Desk Institute is one of the largest professional associations from the technical support service industry and it represents the largest experts net from throughout the world.

HDI provides information about the technology, the tools and the tendencies from the Service Desk and customer support industry and also specialized training and attestation programs, for private persons or site assistance organizations
For more information we invite you to visit www.helpdesk.ro or www.hdi-europe.com

Certificates
Ever since the company was founded in 1990, the continuous focus on quality was the main argument that made the difference. The first working procedures that included the best international practices were written in 1992, making part of the projects developed for the client companies Nathan Logiciels and Credit Lyonnais and enriched afterwards due to the collaboration with the prestigious company Barphone /AT&T.

The SOFTWIN quality system has been certified in 1998 (ISO 9001:1994) and re-certified in 2000 and 2003 (ISO 9001:2000). Presently, SOFTWIN Group prepares to earn the certificates SEI CMM 5 and COPC.