PAXATO, part of SOFTWIN Group - Misiune, Viziune, Valori

Customer Oriented
We always chose to develop solutions and services perfectly flexible to our customer’s requires and needs. The key of our long term lasting partnerships is the common perspective.

Experience
Being in charge with high complexity projects covering a wide area of domains (Telecom, IT, Banking), we developed in time outstanding competencies in the Contact Center area.

People
The key of our success lays in the devotement with which we manage our customer relationships. The careful selection and the continuous training programs made possible the development of an excellent professional team, ready to offer the best solutions and services in business optimization.

Service Quality
Our activity mainly focuses on the customer’s satisfaction. We offer Contact Center services on high quality standards, perfectly adaptable to our partner’s requirements.

Proven Confidentiality
We proved that we are a trustful partner, as one of our main features is confidentiality.

Mission		Vision



We offer professional Contact Center and Help Desk solutions and services, which respond to the company’s critical need of optimizing the customer relationship. SOFTWIN CRM creates a real business tool which ensures your: Optimum business efficiency Profit raising Create new opportunities Obtain high added value Attract new customers Fidelity programs		We are conscious of our strong development potential. Implicitly, we engaged in becoming the strongest Multilingual Contact Center from the Eastern and Central Europe. In order to fulfill this commitment, we have to: Keep the same high standards of service quality Put into good use our package of solutions and services for counseling, audit, recruiting and training Maintain the environment favorable for innovation in developing new CRM policies which allow optimizing the business efficiency