We offer multilingual Call Center services of a high quality standard; our agents are Inlingua certified
Main languages: English, French, German, Italian, Spanish
Languages specific to the Central East European area: Hungarian, Serbian, Russian, Turkish, etc.
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We excelled by the quality of our services.
Quality System certificate ISO 9001
We have our own system of working procedures and quality measurement, according to the highest UE standards
Complete concordance with the SLA standards |
| Dedicated Call Center operators teams ensure our services 24/7. Presently, we have more than 250 customer relationship specialized agents. We offer Call Center services by our 3 centers from Romania: Bucureşti, Galaţi, Valea Jiului. This infrastructure allows us to ensure the permanent availability of our Call Center services.
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Our personnel presents the following competitive advantages:
Excellent communication and relationship abilities
Superior studies graduates or final year students
Fluent speakers of at least two foreign languages
Advanced computer knowledge
Continuous training and developing programs |