About us Contact Center Service Desk Careers
PAXATO's Capabilities   Title
Home | Contact | Romana | SOFTWIN Group
PAXATO a Softwin Division
Multilingual Services Quality
We offer multilingual Call Center services of a high quality standard; our agents are Inlingua certified
Main languages: English, French, German, Italian, Spanish
Languages specific to the Central East European area: Hungarian, Serbian, Russian, Turkish, etc.
We excelled by the quality of our services.
Quality System certificate ISO 9001
We have our own system of working procedures and quality measurement, according to the highest UE standards
Complete concordance with the SLA standards

Availability People
Dedicated Call Center operators teams ensure our services 24/7. Presently, we have more than 250 customer relationship specialized agents. We offer Call Center services by our 3 centers from Romania: Bucureşti, Galaţi, Valea Jiului. This infrastructure allows us to ensure the permanent availability of our Call Center services. Our personnel presents the following competitive advantages:
Excellent communication and relationship abilities
Superior studies graduates or final year students
Fluent speakers of at least two foreign languages
Advanced computer knowledge
Continuous training and developing programs

Disaster recovery
Our company has elaborated disaster recovery specific plans and procedures and has also ensured back-up systems in order to guarantee the data security and a continuous flow of the Call Center activities.

colt
Home | About us | Contact Center | Help Desk | Cariere | Press | Contact

Copyright (c) Paxato, part of Softwin Group 2007. All rights reserved.
created & developed by: Avantaj Net