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We have the necessary instruments to develop the best training methods and practices. The modular structure of SOFTWIN courses support guarantees the success in approaching all the requiries identified by the beneficiary. Technical Training For the applications and equipments that offer technical support Operational Training Ensures the facility of communicating with the users and the working method assimilation according to the Service Desk procedures Specific Training Understanding the client’s business nature, the main categories of incidents, the escalade methods, the report methods Specialized Training The operating method, browsing and registration using specific Help |
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